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Investing in People Service

We understand that happy golfers articulate around teams being at peak performance, motivated and empowered to serve your members and guests to the highest standard. In todays world the genuine hospitality by your teams is as important as the best facilities around.

From Golf Course Maintenance to Investing in People


James has partnered with Peter Boswell (Learning & Development Leader) to offer a truly rounded approach to your Golf services.


Peter has worked in the people industry for more than 20 years. He specialises in delivering highly engaging sessions to service professionals. We've partnered up to give you the opportunity to have the best of both worlds, a great golf course with fantastic hospitality. An offering we are really excited about because of the potential we are offering golf clubs.


Some of the sessions we can offer include:


Keynote:


Customer Service Keynote Speaker - A great mid-conference way to inspire your teams


Training:


Amalysing and Creating Sound Interpersonal Relationships - A must for teams to bond


Amazing Customer Service - Let's make it happen


Table Service - Doing it really well


Bar Service - Going the extra mile


Up-Selling - Don't miss an opportunity


Responsible Alcohol Retailing


Complaint Handling - Because they happen


Bespoke Service - Specially designed training to meet your needs

All at the cost effective price you've come to expect from GCMS.




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